Shipping & Returns
Shipping Policy
At STELLA NORD we are working hard to create each of your unique items on time!
Due to our non-stock policy, it takes 2 - 15 days for us to make your garment in the size chosen by you. We appreciate that you respect our conditions to become an owner of a very special garment made for you with love by STELLA NORD.
Return & Exchange Policy
As a circular conscious fashion brand, we would like to lower our footprint as much as possible! Therefore, we would like to have as less returns as possible so please choose wisely before placing your order!
However, in case you are dissatisfied with your choice and want to return or exchange your item, we are happy to help. You can return your purchase within 15 days after delivery. In order to accept your return we kindly ask: Please treat your item with respect. Do not damage while fitting. Do not remove labels or seal tags. Do not fit with perfume or deo-roll.
Since your item is made in your chosen size, we ask you to cover the costs of the return.
Please fill in the exchange/return form print it, and add it to the package.
you can return it with a carrier of your choice, please don't forget to provide us with a track & trace number by mail at info@stellanord.nl.
Once the returned item(s) has been received at our warehouse, we will check it and proceed with the refund within 15 days after delivery at our warehouse.